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Social Services cuts hours at Church Hill Location

Mayor Stoney’s Administration moves 20 social services employees downtown

RTD’s Mark Robinson reports:

The Richmond Department of Social Services is scaling back its hours at a satellite location in Church Hill, a decision that is tied to Mayor Levar Stoney’s relocation of the city’s cold weather shelter to Shockoe Valley.

Moving the shelter from the decrepit Public Safety Building on North Ninth Street to the Conrad Center in Shockoe Valley displaced the city’s Office of Community Wealth Building from the space.

The Stoney administration relocated the anti-poverty office to the East District Center at 701 N. 25th St. in Church Hill. To accommodate the transplanted programming, the administration moved about 20 social services employees downtown.

At the same time, the Department of Social Services decided to cut its hours of operation at the center, meaning residents seeking to apply for federal safety net programs or referrals for emergency services, such as housing, medicine or food, are more likely to have to go downtown.

Social Services had operated the 25th Street satellite from 8 a.m. to 5 p.m., Monday to Friday. The location will now be open on Mondays, Tuesdays and Thursdays from 9 a.m. to noon. The new hours, which took effect Oct. 15, were posted on the front doors.

Also contributing to the decision to cut back the hours at the location was a lack of foot traffic, said Shunda Giles, director of the Department of Social Services. Fewer than 1,000 people sought services at the center last year, she said. In August, 29 people — about one a day — visited.

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SA Chaplin
SA Chaplin
1 year ago

Why would the city maintain a service facility —especially the size shown on this map (and with so much parking to boot!) — to serve an average of one person per day?

I know I’m not comparing apples to apples here, but how many people per day are served by The Roosevelt (also shown on the map, and considerably smaller)?

Tanya Zebroski
Tanya Zebroski
1 year ago

Like they can even afford to do this? The reason i lost my insurance before losing my kidney to cancer, was because my worker never returned a call, was over worked and never got to my papers that i had filled out and back to her a month before they were due!!?? boggles the mind on what they do. But its our fault.

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